ARE YOU BLACK OWNED?

Yes we are! We know how it is shopping in these internet streets! Rest easy knowing that your coins are supporting an actual black family, not some creepy culture vultures trying to profit off of our greatness! Speaking of which... you may have noticed poorly designed copies of our design. We are not affiliated with any other sites/marketplaces. We only sell our products on this site and will never deviate from the original design. Please do us a solid and report the fakes.


SHIPPING

How much does shipping cost?

All standard domestic (contiguous USA) orders ship for FREE! Outside the US? Contact us for an international shipping quote.

What shipping method do you use?

Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail as well as UPS. International orders are shipped via USPS First Class International Mail.

Do you offer package tracking?

We will provide you with a tracking number once your package has shipped and as tracking numbers come in from our vendors. A shipping confirmation email will be sent, once your order is on its way to the courier.

I messed up my address?

Refunds and replacements will NOT be granted due to an incorrect address being entered. If the item is returned to us, we will ship back out less a shipping fee. We are not responsible for any items lost, stolen, or damaged in transit. We will assist in helping you file a claim with the service responsible for delivery.

How long will it take for my order to arrive?

Orders are processed daily to ensure the fastest turnarounds possible. Our printed items are made-to-order and many of those items ship directly from our vendors here in the US. Please allow up to 3 weeks for all made-to-order items to arrive. 

During holidays or times of high demand, orders may take longer to arrive. If we anticipate delays, we'll make an announcement as well as keep you informed.

What is a Made-to-Order Item?

Our custom tees, bags, mugs and any other items that are printed with our designs are printed on demand. These items are usually delivered within 2-3 weeks of ordering. Please be aware of this before ordering as there is no way to speed up the process due to intricacies that go into product production.

If you have any questions about shipping, please contact us before placing your order.

 

If you haven't received your entire order within three weeks of your purchase, please contact us at cs@melaninop.com and we will get you squared away. 


RETURNS & EXCHANGES

Since we print every product as it is ordered, we cannot process size exchanges. Please be sure to check our size chart before ordering or send us an email with any questions.

The adult unisex tees are sold in standard men's sizes. Women will typically need to order one size down in these tees. Here are suggestions that will give you a loose/relaxed fitting tee.

Unisex to Women's Conversion

Most of our items are made to order at the time of purchase. We do not have a warehouse of inventory. We do not issue refunds on orders that have completed payment and have shipped out.

If you receive a defective item, please contact us to coordinate an exchange for a replacement. 

Can I cancel/modify my order?

Please note printed items go into production immediately. Please make sure to confirm all order details prior to submitting the order. 


HOW DO I CARE FOR MY TEE?

To preserve the quality of your t-shirt, we recommend washing your tee inside out in cold water with like colors on a gentle cycle. If using an iron, iron inside-out on the lowest setting. Do not iron over the printed design as this will damage the material.


MORE QUESTIONS?

Contact Us at cs@melaninop.com.